FAQS
Do your products contain nuts?
MAY CONTAIN: All products are produced in our facility, and may contain tree nuts (shea butter).
What are the Body Oil ingredients?
Our Body Oils are made with Sunflower Oil, Avocado Oil, Jojoba Oil, Fragrance Oils (*May contain Camelina Oil). Full ingredients are listed on each product page and on our Ingredients page.
What are the Body Butter ingredients?
Our body butters are made out of shea butter, jojoba oil, arrowroot powder, vitamin e oil, mica, fragrance oil. Full ingredients are listed on each product page and on our Ingredients page.
How long will body butters last?
Our body butters are naturally made with ZERO added preservatives. Due to this, our body butter will last for up to one year.
How long will my order take to ship?
Processing is the time it takes for your order to be prepped and packed. Orders ship within 2β3 business days.
Shipping is how long it takes your order to be physically delivered to you, typically 3β5 business days after it ships.
Free US shipping on orders $75+.
Can I fix my address after checkout?
Unfortunately, ANY form of an incorrect address (including missing apt./suite #, incorrect house/street number, incorrect zip code, etc) WILL BE INSTANTLY canceled, and put back up on our website for repurchase. We are no longer GUARANTEEING the correction of addresses, therefore, be sure to input the CORRECT ADDRESS UPON CHECKOUT. Once put back on the website you have the option to repurchase with the correct address, however, the item(s) will not be held for you for repurchase.
IT IS IMPORTANT TO NOTE ORDERS BEGIN PROCESSING right away. If we do not catch your email stating your address is incorrect, you would need to contact USPS to intercept the package.
What happens if my body butter melts during transit?
Simply allow it to resolidify at room temperature (away from the sun/windows). They can be scooped out & re-whipped <3
Can I return my order?
We have a 1 day return policy. You will be required to ship it back, and a 50% restocking fee applies to all returns. Some collections are final sale. See our Refund Policy.
How do I contact you?
Email us at skincare@theskincarebakery.com.